How do I know whether I need a contracted room block or a promo code group?+
The right structure depends on your estimated room count, booking timeline, need for specific inventory, comfort with deposits and contractual deadlines, and willingness to accept changing rates or room availability. The questionnaire provides a starting point, but the final choice should be based on the actual resort and supplier terms available for your wedding.
What is a destination-wedding room block?+
A destination-wedding room block is a group of rooms arranged with a resort under specific rates, inventory, deadlines, and contractual terms. It may also affect wedding benefits, group amenities, and how guest reservations are credited to the wedding group.
What is the difference between a contracted group and a promo code group?+
A contracted group holds designated room inventory under agreed rates, deposits, deadlines, and contractual terms. A promo code group does not hold rooms or lock in pricing; guests book from live availability and use an assigned code or booking process to connect qualifying reservations to the group.
Which group type is better for a destination wedding?+
Neither is universally better. Contracted blocks are often useful when securing inventory and pricing is important, while promo code groups may suit smaller or more flexible groups. The right choice depends on group size, timing, room needs, deposit comfort, and available supplier terms.
Are rooms guaranteed with a promo code group?+
No. A promo code group does not normally hold specific inventory. Rooms, categories, and prices remain subject to availability when each guest books.
Does a contracted group require a deposit?+
Yes, contracted groups generally require a group deposit to secure the agreed inventory and terms. The amount, payment structure, refund provisions, and release deadlines vary by resort, supplier, and contract.
Do wedding guests have to book through the room block?+
Requirements vary by resort and contract. Booking outside the official group may affect group credit, event access, transfers, amenities, room tracking, or the couple's contractual obligations.
Can guests use different travel dates?+
Often, yes. Different dates may require a deviation or special request, depending on the room block and available inventory. Approval and pricing are not guaranteed until confirmed.
Can guests choose a room category outside the block?+
Sometimes. A different room category may require a deviation, updated pricing, or resort approval. Availability is not guaranteed.
Do you arrange airport transfers for wedding groups?+
Airport transfers may be coordinated as part of the group travel process when applicable. Guests must submit accurate flight details by the stated deadline.
Should wedding guests purchase travel protection?+
Travel protection is strongly recommended because it may provide benefits for covered cancellations, delays, interruptions, medical situations, and baggage issues. Coverage varies by policy.
Do you manage the wedding events at the resort?+
With Just Travel, wedding-event planning at the resort is handled by the resort's on-site wedding coordinator, while WorldWide Destination Weddings manages the travel, room-block, and guest-logistics side. If you'd like more hands-on support with the wedding itself, our Deluxe and Complete packages add Shanna's wedding-planning services on top, from design direction and vendor sourcing to full on-site coordination throughout your wedding week.
How is guest communication handled?+
Email is the primary form of communication with your guests, every update, deadline, and instruction is documented in writing so nothing gets lost and anything can be revisited at any time. As travel dates approach and throughout the trip, guests also gain access to a group chat through our travel app, giving everyone a fast, real-time way to stay connected and get quick answers once you're all on the ground.
What happens as resort deadlines approach?+
As contracted release dates, payment deadlines, and travel-document deadlines approach, guests are reminded and the couple is kept informed. Missing a deadline may affect rates, inventory, benefits, or the couple's contractual obligations.
